About Tyba
Tyba is a modeling platform for energy companies developing, financing, and operating renewable energy infrastructure. Energy companies rely on technical models daily to make crucial infrastructure decisions.
Our mission is to make cutting-edge models accessible to cross-functional teams so that companies can build and operate more renewable energy more profitably. We are backed by leading climate and generalist VCs and work with many of the industry’s most innovative energy companies.
The role
If you love working with customers and empowering them to solve complex business problems, this is the role for you.
We’re looking for a Consultant to join our Commercial Operations team and drive our client engagement model. You will operate as a Tyba expert on battery storage, and leverage your expertise to support our commercial objectives. You will onboard, support, and nurture customer relationships end-to-end—from product education to ongoing consulting services—while collaborating closely with sales, marketing, product and operations teams. Your work will help ensure our products deliver tangible business outcomes for both prospective and current customers. The ideal candidate will have experience in customer-facing energy-related roles and excel at solving technical challenges.
Responsibilities:
- Own the end-to-end experience of our customers
- Serve as the primary point of contact for specific customer accounts, including scheduling / running meetings, routine product support, triaging product requests, orchestrating customer-specific analyses and owning key stakeholder relationships.
- Drive customer onboarding and implementation processes, including creation of training materials and management of complex asset and market integrations.
- Serve as a subject matter expert on company products and relevant power market, utility, and state programs that impact modeling.
- Develop and maintain internal BI tools to conduct analyses to support sales opportunities and customer engagements.
- Research relevant incentive programs and regulations to support Tyba’s customers.
- Be the voice of the customer to the company on how we can better serve customers to maximize value and retention; as part of this, you will provide feedback to product and modeling teams to inform our product development.
- Support Tyba sales & marketing teams with business development through your battery storage expertise and domain knowledge.
Skills and experience:
- Exceptional ability to interpret and communicate technical concepts clearly to both technical and non-technical stakeholders.
- Strong working knowledge of Excel and BI tools such as Tableau; familiarity with Python and API-based tools is a plus.
- 2+ years of experience, ideally in Consulting or customer-facing energy-related roles.
- Familiarity with energy markets, trading, or infrastructure financing is a plus.
Compensation and benefits:
- Salary: $110K-$150K, depending on experience and qualifications.
- Benefits: Parental leave, medical benefits, unlimited PTO, and a bakery below our HQ.
- Equity Options: Opportunity to own a stake in the company through an employee stock option plan.
- Flexible Work Environment: Hybrid work model, remote work options, and team offsites.
FAQ
What is the interview process like?
Our interview process focuses on core competencies. We want to make sure that you are set up for success at a fast-growing and high-impact startup. We will first get to know each other through conversations about Tyba, your background, and what you are looking for in your next role. While the specifics vary, from there, we will focus on evaluating your skills and experience relevant to the role. Once we have determined whether or not you are a fit for the team, we will help you get to know the company better and speak with other team members to inform your decision. We prioritize transparency, clear communication, and ensuring that we do our best to find a mutual fit.
Are you open to remote work?
We have hub offices in Oakland and Los Angeles, CA, and remote team members across the US. This role will be based in either of Tyba’s hub offices, but we will also consider remote and hybrid working locations for excellent candidates.
